Luxe Black Glass Oil Diffuser - PREORDER
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Are your wax candles handmade?
All of our soy wax candles and melts are handmade from our home studio. Each piece of wax will have varying differences in appearance - although we strive for consistency where we can. It is normal to find imperfections in the wax, frosting is a natural occurrence when working with soy wax and may be present in some of our creations. If you are concerned by the quality of a product received please get in touch.
Can you make custom orders?
Please get in touch via our contact page or at email@example.com to discuss custom orders. Agreements will be made on an individual basis depending on the needs of each customer. For all bespoke information you can visit our dedicated Bespoke Services page.
Do you sell wholesale?
Yes we do! Please see our dedicated wholesale page for further information and how to place an order. We have a number of wholesale options available to you, with low MOQ - this is because we love to work alongside small niche business, just like ours!
Taking care of wax
All of our wax products are made using Soy wax and should be handled with care. After the initial setting period, soy wax is still relatively soft so should be treated well to avoid damaging the aesthetics of your piece. Always burn candles as described in our Candle Safety Guide and ensure you use heat resistant plates for any container-less candles.
Do you ship internationally?
Yes we are happy to say we ship internationally. Please see our Shipping & Returns Statement for more info.
My candle looks frosted
When working with 100% soy wax it is natural to find in some cases, a white film-like frosting on the outside of the candle. This is a completely natural bi-product and a testament to the genuine nature of the wax used. While we do all we can to remediate this common issue during manufacturing, each piece is different from the last and frosting would not justify a refund or return. Frosting does not affect the scent-throw or integrity of the candle in any way. We hope you can appreciate the beauty in nature as much as we do!
Can I get the full ingredient, allergen details and SDS?
Simple answer is: Yes! We operate on a fully transparent approach, everything we use is entirely vegan, cruelty free and in many cases non-toxic. However, you are welcome to the full safety data sheets and all allergen details, all you have to do is simply ask via email: firstname.lastname@example.org telling us which items you are interested in or any particular fragrances - we will email you all the data for you to read at your leisure. Any questions, just ask! We want you to be entirely safe in the knowledge of what you are buying.
Can i combine my orders?
Unfortunately, we will be unable to combine orders once they have been placed. We have weight restrictions set without our cart calculations to ensure that charges are accurate, fair and that we are not over our postal limits. Due to the amount of orders we receive, it is an incredibly manual task to combine orders and currently there are only two of us who manage the entire business, for this reason we will no longer be combining orders. Please ensure you have what you want in your cart before placing the order. This also avoids unnecessary refunds for postage due to combining multiple orders.
I had a discount code but I forgot to use it at checkout, can you discount my order once it has been placed?
We cannot retrospectively discount orders once they have been placed, due to the amount of orders we receive and ensuring that the codes you are using are within the expiry limits. Please ensure you have applied codes at checkout before completing an order.
Can I collect my order, I am local!
We have decided to close local collections for the foreseeable.
I have questions relating to shipping
Once you have received your shipping notification from us, then the parcel is with the service selected at checkout. In most cases this will be Royal Mail (domestic and EU) and UPS for USA/Canada. If you purchased a tracked service, they will update you about your order and you can track your orders journey. We will not be able to influence what happens to the delivery once it is collected. If you are one of the Royal Mail services internationally, this is not a tracked service and we are unable to assist or advise where the order is in the delivery cycle.
If you haven't received an order after a week UPS and 10 days Royal Mail (UK) please get in touch via email or contact page to notify us, lost parcels are rare but they do happen and we will discuss a replacement to be shipped out to you in such circumstances. If you are international UPS please allow a week, if Royal Mail please allow up to 8 weeks before reaching out to us.
Love the diffuser , thank you .
So pleased to have the diffuser in my office. It's not to loud when on and looks great! Fast delivery, will use The Scent Covern again for sure.
Bought this as a gift. She opened it today and loves it and can't wait to get some oils for it.
I haven't seen it in the flesh, but she says it's very sleek and mysterious looking.
Absolutely love this diffuser, so unique and the free oil scent that came with it was such a lovely surprise! Delivery was so quick and it was really well packaged, I have been using this every day since it arrived...everyone needs one! Thank you scent coven, will be back for more goodies soon x
I spotted this glass oil diffuser weeks ago on a preview and knew instantly that it would be the perfect fit for my lounge. All too often diffusers are bulky, plastic, gaudy looking things that glare rainbow colours or whirr like a small engine.
This one though? This one is it’s name sake, Luxe. The small base with only two buttons instead of a keyboard of gimmicks lets you decide on which colour you want to bathe the glass in, and the decadence level of mist you want to diffuse - from constant to intermittent.
When it’s not plugged in it looks like a chic ornament that wouldn’t be out of place on a sideboard or coffee table, and when it is plugged in ( and paired with any of Jess’s delicious scents ) it’s a game changer.
Diffusers just grew up and got sexy, from the plastic ugly duck phase to the sleek glass swan.
All the stars, buy it now !!!